Return & Refund Policy

We guarantee fresh, beautiful floral arrangements and quality gift items that recipient is sure to enjoy. If you or the person receiving your gift are not 100% satisfied, we will have your gift replaced. 

Please note that we can process returns and replaces/refunds only for items purchased from  Mlagift.com .

Refunds

• In case of cancellation of order by customer, must inform  Mlagift.com atleast 24 hours before delivery day. (Philippines time) 
• Order Cancelled 24hrs cut off time wouldn't be refunded.

We cannot accept returns of opened items, damaged items, personalized items or items returned more than 7 days after delivery.

Replaces

Within 7 days of delivery of a shipment, you may return any of the following items you purchased from Mlagift.com, for a replacement. e.g. In case of flower you must inform us within 32 hours of delivery.

• Faulty items.
• Items damaged in transit

We cannot accept returns of opened items, damaged items, personalized items or items returned more than 30 days after delivery.

How to return

Simply call our customer service department at (632) 497-2337 and send the product in its original packaging materials. Send the package to the following address:

Fil-Tech Business Solution Inc.

2419 Alejo Aquino St. Cor. Estrada Manila City
USA Phone: +1-718-7058902
Philippines Phone: +632-4972337
Email: info@mlagift.com
Yahoo messenger ID: gift4pinoy@yahoo.com
Website: Http://mlagift.com

Please include as much information as possible to help us process your return.